I.T. Service, Support & Pro-Active Maintenance LANSERVE Care Plans (See www.lanserve.net.au) are the main focus of our service & support offerings. LANSERVE is the most efficient way to provide I.T. service and support to small to medium business. It is also designed to significantly save on service and support costs by minimising costly on-site visits, utilising pro-active maintenance, real-time monitoring and remote support capabilities. Casual pay as you go type support is also available. Hardware and Software Supply We are approved resellers of leading brands of hardware and software. We Choose our suppliers to mirror the core elements of our own service offering, Those being reliability, responsiveness, and a strong client service ethic. However, it is important to note that loyalty to our suppliers will not interfere With choosing the most appropriate solution for our customers. Some of the brands we work closely with: * Compaq/HP * IBM * 3 Com * Microsoft * Novell * Exinda * Cisco * Citrix * Trend Micro * Nortel Networks * Toshiba and many more. Network Design & Systems Integration Planning, designing, integrating and building public and private networks can be a challenge for service providers. At Emerging I.T we overcome these challenges every day for our customers with talented and skilled network integrators and architects. Emerging I.T.'s Systems Integration team comprises experts in all facets of network design, product integration and network management. These industry-certified experts are skilled in integrating both EIT and complementary products at any point in the network. System Integration's services include technical consulting and design, product installation, reliability and performance services, and training. Strategic Consulting Strategic Consulting is a system design, technology planning, and implementation support service for complex or large-scale technology projects. Our consultants work with your organization to understand your goals and challenges identify and select technology solutions, and facilitate the implementation process. Analysis and strategic decision-making support to executive directors and senior staff Technology needs assessment, requirements development, system design, and procurement Tactical recommendations including technology plans, project plans and requests for proposals Project management Assistance with creating and implementing organizational structures that support technology systems and staffing