Solutions Design Architect

EIT Anywhere, Melbourne, Sydney - Full Time

Apply Now

About The Role

As a member of the team, you will be responsible for designing, consulting and implementing solutions for our customers.


The solution architecture ensures that a new system will fit the existing enterprise environment. They will find the best tech solution among all possible to solve the existing business problems. Describing the structure, characteristics, behaviour, and other aspects of software to project stakeholders. Defining features, phases, and solution requirements. Providing specifications according to which the solution is defined, managed, and delivered

To contribute to project delivery based on their skill set and providing support to other business units where necessary.

To understand and focus on our company mission, team and individual goals is critical to the success of this role. We measure the quality of service, attitude and behaviours towards your role, inter-personal skills and adherence to SLAs.

We promote innovative thinking, being proactive and always questioning what you do.

You are responsible for all technical enquiries and must maintain a high standard of customer service.

 

Apply Now

Skills Required - Key Skills, Knowledge & Qualifications

 

We have minimum standards so that we attract the right people to our business.

Everyone at Emerging IT plays a part to ensure we are a successful business.

We are a champion team, not a team of champions.

Our journey is about creating a state-of-the-art service for both our staff and our clients.

Do demonstrate some the following:

Experience in IT

Up to 7 years’ experience in IT / MSP environment

ITIL v3 Foundation

ITIL v4 Foundation experience / understanding

Excellent written / verbal communication

Excellent written / verbal communication

Microsoft: Server, SQL, Active Directory, Exchange, SharePoint

Microsoft: Server, SQL, AD, Exchange, SharePoint

Time Management Skills

Time Management Skills

Virtualisation: VMWare, Hyper V

Virtualisation: VMWare, Hyper V

Industry Certifications

Industry Certifications

Networking: Cisco / Meraki, Aruba

Networking: Cisco / Meraki, Aruba

Shared storage solutions: HPE / Nimble, EMC, Dell / Equalogic

Shared storage solutions: HPE / Nimble, EMC, Dell / Equalogic

Bachelor degree in Information Systems / Technology

Bachelor degree in Information Systems / Technology

Firewall & Security: Cyberoam, Cisco, Sophos, Juniper

Firewall & Security: Cyberoam, Cisco, Sophos, Juniper

Messaging: Exchange, Google Mail, M365, Skype

Messaging: Exchange, Google Mail, M365, Microsoft Teams

Remote Desktop: Terminal Server, Citrix

Remote Desktop: Terminal Server, Citrix

Cloud: M365, Azure, AWS Deployment and Migrations

Cloud: M365, Azure, AWS Deployment and Migrations

Does This Sound Like You? - Apply Here

Solutions Design Architect Career Progression  

We care about our employees, and here are just a few ways we show it.

We help our people on their journey to become whom they're meant to be. We have a number of different disciplines that they can pursue, including Account Management, Cybersecurity, Technical Specialisations, Consulting, Solutions Design and even leadership.

Most people have multiple disciplines so they can provide amazing insight into the problems and needs they face.

 

Meet Ash Hopkins

 

From starting as a service desk technician in Melbourne 4 years ago, Ash is now the Sydney Branch Manager at Emerging IT.

"I started my career in Melbourne, where I worked on the Service Desk. I then made the big move to Sydney, where I continued my role supporting our Sydney clients. Today I head up our Sydney office as the Sydney Branch Manager, ensuring our clients and staff are well looked after up here."

Where will Emerging IT take you?

 
7-2

Common Questions We Get Asked In An Interview

  • arrow

    Are there opportunities for professional development?

    We promote life-long learning throughout the organisation. As an MSP we're exposed to a variety of different environments and provide great on the job training, and even offsite training if there is a need. We encourage people to do professional development and provide a monthly quota of training hours that can be used.

    We also make sure that no one is out of pocket for any training expenses.

  • arrow

    Are there opportunities for professional development?

    We promote life-long learning throughout the organisation. As an MSP we're exposed to a variety of different environments and provide great on the job training, and even offsite training if there is a need. We encourage people to do professional development and provide a monthly quota of training hours that can be used.

    We also make sure that no one is out of pocket for any training expenses.

  • arrow

    I want to feel like I'm a part of something, a team. How does Emerging IT bring its people together?

    We serve our people and treat them like family. When we do this our people treat our customers like family.

    A couple of things include ensuring that our people work realistic hours with enough breaks in the day. Yes, this is a real thing for us!

    We have our regular Friday night games session that includes tabletop simulators, first-person shooter, cards and others. Regardless of whether you come to us as a permanent, part-time or contractor, you're still a part of our family.

  • arrow

    I want to feel like I'm a part of something, a team. How does Emerging IT bring its people together?

    We serve our people and treat them like family. When we do this our people treat our customers like family.

    A couple of things include ensuring that our people work realistic hours with enough breaks in the day. Yes, this is a real thing for us!

    We have our regular Friday night games session that includes tabletop simulators, first-person shooter, cards and others. Regardless of whether you come to us as a permanent, part-time or contractor, you're still a part of our family.

  • arrow

    What does Emerging IT do to address job security?

    Our average tenure at Emerging IT is 7 years. We Treat our people with generosity and humility because we know that they will then treat our customers the same way. We're data driven but we also know that compassion and empathy are important when it comes to decisions.

  • arrow

    What does Emerging IT do to address job security?

    Our average tenure at Emerging IT is 7 years. We Treat our people with generosity and humility because we know that they will then treat our customers the same way. We're data driven but we also know that compassion and empathy are important when it comes to decisions.

  • arrow

    How has Emerging IT coped through the COVID-19 pandemic?

    Emerging IT has been around since 2001 with some of our most experienced people making important decisions. We were ready for remote work coming into 2020 so the transition was easy. We have a COVID Safe plan and ensure that the safety of our people are at the centre of every decision we make.

    We use cloud based tools such as Teams, SharePoint and our remote access consoles so we can work from anywhere at any time.

  • arrow

    How has Emerging IT coped through the COVID-19 pandemic?

    Emerging IT has been around since 2001 with some of our most experienced people making important decisions. We were ready for remote work coming into 2020 so the transition was easy. We have a COVID Safe plan and ensure that the safety of our people are at the centre of every decision we make.

    We use cloud based tools such as Teams, SharePoint and our remote access consoles so we can work from anywhere at any time.

 

Lets Start The Conversation. Apply Here

Fill in the form below and we will send you a full role description.