Managed Business Support

Fast, reliable support that frees your team from IT headaches

100% Australian-managed IT services that minimise downtime and protect against threats - ideal for growing companies with 15+ seats minimum.

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Google Rating
5.0

TS Madeleine Marsh

Unreliable IT Support Slowing Your Business Down?

You want IT that just works - without chasing tickets, waiting for days for help, or worrying about security.

But right now, you might be dealing with:

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    Constant IT issues disrupting your day

     Slow systems, recurring problems, and downtime pulling your team away from real work.  

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    Constant IT issues disrupting your day

     Slow systems, recurring problems, and downtime pulling your team away from real work.  

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    Offshore support that doesn’t understand your business

    Generic responses, repeated explanations, and zero context when issues matter most.  

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    Offshore support that doesn’t understand your business

    Generic responses, repeated explanations, and zero context when issues matter most.  

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    Long wait times with no urgency

     Logging tickets, following up, and still feeling like you’re not a priority.  

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    Long wait times with no urgency

     Logging tickets, following up, and still feeling like you’re not a priority.  

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    Ongoing worry about security, backups, and updates

     Not knowing whether your systems are actually protected - or just “assumed to be fine”.  

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    Ongoing worry about security, backups, and updates

     Not knowing whether your systems are actually protected - or just “assumed to be fine”.  

Reliable IT isn’t just about fixing problems -  it’s about proactive monitoring, fast local support, and preventing issues before they impact your business. 

For over 25 years, Emerging IT has helped Australian businesses stay secure and productive.
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Why Emerging IT

Guided by an award-winning team of Australian-based experts, Emerging IT has over 25 years of experience delivering innovative, reliable IT solutions for hundreds of Australian businesses.

Why Businesses Trust Us:

Cost effective

$0 Onboarding Fee:

For a limited time only save up to $20,000 in onboarding fees.

Australia

100% Australian Team:

Enjoy the reassurance of working with local experts who understand your needs. 

Contract

No Lock-In Contracts:

Flexibility with 30-day rolling agreements – because we earn your trust every day. 

Reponse time

Rapid Response Times:

Critical issues resolved in 10 minutes, low-priority tickets in 4 hours. 

Support

Unlimited Support:

Local experts available 7AM–7PM AEST with optional 24/7 support. 

Years of Expertise

25 Years of Expertise:

Trusted by over 500 businesses for fast, reliable IT support. 

packages

Customised IT Packages:

Tailored security, monitoring, and support that fits your business needs. 

Account Manager

Dedicated Account Manager:

Get proactive support and strategic guidance with access to certified technicians. 

Cost effective

Monthly Reports & Weekly Updates:

Stay informed with ongoing visibility into your IT health. 

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Secure By Design:

Cyber security built into your infrastructure from day one, not added after.

IT Packages

Enterprise-grade Email Filtering:

Proofpoint email filtering included as standard across all managed service agreements.

backup and disaster recovery

Everboarding:

Onboarding ends. Everboarding means that we never stop onboarding you.

Customise Your Managed Services Package

LANserve Essentials

LANserve Complete

LANserve Essentials

LANserve Complete

Managed Service

Infrastructure & Application Monitoring
Backup Monitoring
IT Documentation
Asset Warranty Tracking & Reporting
Quarterly Onsite Visits
Unlimited Report Support
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Staff Add, Changes, and Removes
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365 Backup
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Managed Cyber Security

Microsoft Patch Management
Endpoint Security Management
Email Security Filtering
Web Security Filtering

With the option to add on additional features including 24/7 IT support, cybersecurity consultation, additional meetings, training and education and more. Reach out and learn more about what’s included and how to best customise our service to suit your business. 

Much More Than “Traditional” IT Support

Not all Managed Services are created equal and not all Managed Service solutions have the same outcomes. Our Managed Services are tailored for businesses with 15+ seats, helping to reduce IT support costs and maximise uptime - but it doesn't stop there. 

Cyber Security

Cybersecurity Protection

backup and disaster recovery

Backup & Disaster Recovery

Proactive monitoring

IT Support & Maintenance

Cloud Services

Cloud Microsoft 365

Testimonial

Moby DSC_6626

Moby Siddique

Director, Redpandas Digital

"As a fast-growing digital agency, reliable IT isn’t optional and Emerging IT has become a trusted extension of our team. They moved quickly to stabilise our environment and strengthen our cyber security, and their support team consistently solves issues with speed and professionalism. What stands out most is their proactive approach and genuine commitment to protecting our business."
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Rhianna Richards

Operations Manager, SMC Australia

"

Emerging IT helped SMCA migrate data across two companies in under 14 days while strengthening our security. Their team worked after hours and over the weekend so we could return to normal operations by Monday. Now, I know issues will be handled quickly and properly.

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Ready to future proof your business?

If you’re based in Sydney or Melbourne and have 15 seats+ that require IT support, schedule a meeting with an expert. We’ll ask questions and learn about your IT challenges and give you the same advice we give our clients. For enquires by phone: 1300 896 435.

  We respect your privacy and promise never to rent or share your details with anybody without your consent.

Frequently Asked Questions

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    What exactly is Emerging IT Managed Services, and how does it differ from other IT Managed Services?

    Our Managed Services is a comprehensive IT Managed Service that offers a centralised solution for all your IT needs. Unlike fragmented IT systems managed by different vendors, Managed Services ensures seamless IT management, from patch management to security and backups. It's designed to evolve with your business's needs, ensuring long-term adaptability and scalability. 

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    What exactly is Emerging IT Managed Services, and how does it differ from other IT Managed Services?

    Our Managed Services is a comprehensive IT Managed Service that offers a centralised solution for all your IT needs. Unlike fragmented IT systems managed by different vendors, Managed Services ensures seamless IT management, from patch management to security and backups. It's designed to evolve with your business's needs, ensuring long-term adaptability and scalability. 

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    How does Managed Services address security concerns, especially with today's increasing cyber threats?

    Managed Services prioritise security above all. We offer security features, including cloud-based mail filtering, web filtering, and advanced monitoring as standard, in our Managed Services. Our SOC team actively monitors and responds to threats, ensuring your data is always protected.

    We also have additional Managed Security Service add-ons available.

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    How does Managed Services address security concerns, especially with today's increasing cyber threats?

    Managed Services prioritise security above all. We offer security features, including cloud-based mail filtering, web filtering, and advanced monitoring as standard, in our Managed Services. Our SOC team actively monitors and responds to threats, ensuring your data is always protected.

    We also have additional Managed Security Service add-ons available.

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    How does Emerging IT Managed Services handle backups and data recovery?

    Data integrity is paramount to us. Emerging IT Managed Services offers daily monitoring of backup jobs, remediation of backup failures, and regular restoration tests. We ensure that your data can be recovered promptly when required, minimising potential downtime. 

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    How does Emerging IT Managed Services handle backups and data recovery?

    Data integrity is paramount to us. Emerging IT Managed Services offers daily monitoring of backup jobs, remediation of backup failures, and regular restoration tests. We ensure that your data can be recovered promptly when required, minimising potential downtime. 

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    How transparent is the reporting process with Emerging IT Managed Services?

    Transparency is key to our service. Our Managed Services provide regular reports, whether it's monthly or quarterly, detailing the health of your IT systems, patch management, backups, and more. Our reports give you a clear overview of your IT environment's state and any tasks performed during the reporting period.

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    How transparent is the reporting process with Emerging IT Managed Services?

    Transparency is key to our service. Our Managed Services provide regular reports, whether it's monthly or quarterly, detailing the health of your IT systems, patch management, backups, and more. Our reports give you a clear overview of your IT environment's state and any tasks performed during the reporting period.

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    What's the onboarding process like with Emerging IT Managed Services?

    Our onboarding process is carefully managed to ensure a seamless transition. We prioritise understanding your business's unique needs, documenting all critical information, and setting up our services to align perfectly with your IT infrastructure. 

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    What's the onboarding process like with Emerging IT Managed Services?

    Our onboarding process is carefully managed to ensure a seamless transition. We prioritise understanding your business's unique needs, documenting all critical information, and setting up our services to align perfectly with your IT infrastructure. 

Book a Discovery Call

If you’re based in Sydney or Melbourne and have 15 seats+ that require IT support, schedule a meeting with an expert. We’ll ask questions and learn about your IT challenges and give you the same advice we give our clients.

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