Managed Business Support

IT that just works, so your team can get on with the job

100% Australian-managed IT for growing businesses with 15+ employees. We keep your systems running, your data protected, and your people supported, without the offshore ticket queue.

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Google Rating
5.0
25 years in business · 500+ Australian businesses supported

Why growing Australian businesses choose Emerging IT

An award-winning Australian team, 25 years of experience, and hundreds of businesses kept online and protected.

Cost effective

$0 Onboarding Fee:

Save up to $20,000 in onboarding costs. Limited time.

backup and disaster recovery

Everboarding:

Onboarding never really stops. We keep optimising long after go-live.

Australia

100% Australian Team:

Local engineers who understand your business, not a queue offshore.

Years of Expertise

25 Years of Expertise:

Trusted by over 500 businesses for fast, reliable IT support. 

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Secure By Design:

Cyber security built into your environment from day one, not bolted on later.

Contract

No Lock-In Contracts:

30-day rolling agreements. We keep you by earning it.

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Say Goodbye to Unreliable IT Support

You want IT that just works. No chasing tickets, no waiting days for help, no wondering whether your backups actually ran.

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    Ongoing worry about security, backups, and updates

     Not knowing whether your systems are actually protected - or just “assumed to be fine”.  

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    Ongoing worry about security, backups, and updates

     Not knowing whether your systems are actually protected - or just “assumed to be fine”.  

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    Offshore support that doesn’t understand your business

    Generic responses, repeated explanations, and zero context when issues matter most.  

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    Offshore support that doesn’t understand your business

    Generic responses, repeated explanations, and zero context when issues matter most.  

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    Constant IT issues disrupting your day

     Slow systems, recurring problems, and downtime pulling your team away from real work.  

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    Constant IT issues disrupting your day

     Slow systems, recurring problems, and downtime pulling your team away from real work.  

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    Long wait times with no urgency

     Logging tickets, following up, and still feeling like you’re not a priority.  

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    Long wait times with no urgency

     Logging tickets, following up, and still feeling like you’re not a priority.  

Reliable IT isn’t just about fixing problems. It’s about proactive monitoring, fast local support, and preventing issues before they impact your business.

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What it's actually like to work with us

download

Rhianna Richards

Operations Manager, SMC Australia

"Emerging IT helped SMCA migrate data across two companies in under 14 days while strengthening our security. Their team worked after hours and over the weekend so we could return to normal operations by Monday. Now, I know issues will be handled quickly and properly."

Customise Your Managed Services Package

Choose the level of support your team needs:

LANserve Essentials

LANserve Complete

LANserve Essentials

LANserve Complete

Managed Service

Infrastructure & Application Monitoring
Backup Monitoring
IT Documentation
Asset Warranty Tracking & Reporting
Quarterly Onsite Visits
Unlimited Report Support
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Staff Add, Changes, and Removes
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365 Backup
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Managed Cyber Security

Microsoft Patch Management
Endpoint Security Management
Email Security Filtering
Web Security Filtering

With the option to add on additional features including 24/7 IT support, cybersecurity consultation, additional meetings, training and education and more. Reach out and learn more about what’s included and how to best customise our service to suit your business. 

Much More Than “Traditional” IT Support

Not all Managed Services are created equal and not all Managed Service solutions have the same outcomes. Our Managed Services are tailored for businesses with 15+ seats, helping to reduce IT support costs and maximise uptime - but it doesn't stop there. 

Cyber Security

Cybersecurity Protection

backup and disaster recovery

Backup & Disaster Recovery

Proactive monitoring

IT Support & Maintenance

Cloud Services

Cloud Microsoft 365

Don't take our word for it

Moby DSC_6626

Moby Siddique

Director, Redpandas Digital

"As a fast-growing digital agency, reliable IT isn’t optional and Emerging IT has become a trusted extension of our team. They moved quickly to stabilise our environment and strengthen our cyber security, and their support team consistently solves issues with speed and professionalism. What stands out most is their proactive approach and genuine commitment to protecting our business."

Ready to future-proof your business?

If you’re in Sydney, Brisbane or Melbourne and have 15+ employees who require IT support, fill out the form below
or call us on 1300 133 966 to speak to an expert.

 We’ll ask questions, learn about your IT challenges and give you the same advice we give our clients.

  We respect your privacy and promise never to rent or share your details with anybody without your consent.

Frequently Asked Questions

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    What exactly is Emerging IT Managed Services, and how does it differ from other IT Managed Services?

    Our Managed Services is a comprehensive IT Managed Service that offers a centralised solution for all your IT needs. Unlike fragmented IT systems managed by different vendors, Managed Services ensures seamless IT management, from patch management to security and backups. It's designed to evolve with your business's needs, ensuring long-term adaptability and scalability. 

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    What exactly is Emerging IT Managed Services, and how does it differ from other IT Managed Services?

    Our Managed Services is a comprehensive IT Managed Service that offers a centralised solution for all your IT needs. Unlike fragmented IT systems managed by different vendors, Managed Services ensures seamless IT management, from patch management to security and backups. It's designed to evolve with your business's needs, ensuring long-term adaptability and scalability. 

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    How does Managed Services address security concerns, especially with today's increasing cyber threats?

    Managed Services prioritise security above all. We offer security features, including cloud-based mail filtering, web filtering, and advanced monitoring as standard, in our Managed Services. Our SOC team actively monitors and responds to threats, ensuring your data is always protected.

    We also have additional Managed Security Service add-ons available.

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    How does Managed Services address security concerns, especially with today's increasing cyber threats?

    Managed Services prioritise security above all. We offer security features, including cloud-based mail filtering, web filtering, and advanced monitoring as standard, in our Managed Services. Our SOC team actively monitors and responds to threats, ensuring your data is always protected.

    We also have additional Managed Security Service add-ons available.

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    How does Emerging IT Managed Services handle backups and data recovery?

    Data integrity is paramount to us. Emerging IT Managed Services offers daily monitoring of backup jobs, remediation of backup failures, and regular restoration tests. We ensure that your data can be recovered promptly when required, minimising potential downtime. 

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    How does Emerging IT Managed Services handle backups and data recovery?

    Data integrity is paramount to us. Emerging IT Managed Services offers daily monitoring of backup jobs, remediation of backup failures, and regular restoration tests. We ensure that your data can be recovered promptly when required, minimising potential downtime. 

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    How transparent is the reporting process with Emerging IT Managed Services?

    Transparency is key to our service. Our Managed Services provide regular reports, whether it's monthly or quarterly, detailing the health of your IT systems, patch management, backups, and more. Our reports give you a clear overview of your IT environment's state and any tasks performed during the reporting period.

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    How transparent is the reporting process with Emerging IT Managed Services?

    Transparency is key to our service. Our Managed Services provide regular reports, whether it's monthly or quarterly, detailing the health of your IT systems, patch management, backups, and more. Our reports give you a clear overview of your IT environment's state and any tasks performed during the reporting period.

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    What's the onboarding process like with Emerging IT Managed Services?

    Our onboarding process is carefully managed to ensure a seamless transition. We prioritise understanding your business's unique needs, documenting all critical information, and setting up our services to align perfectly with your IT infrastructure. 

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    What's the onboarding process like with Emerging IT Managed Services?

    Our onboarding process is carefully managed to ensure a seamless transition. We prioritise understanding your business's unique needs, documenting all critical information, and setting up our services to align perfectly with your IT infrastructure. 

Book a Discovery Call

If you’re based in Sydney or Melbourne and have 15 seats+ that require IT support, schedule a meeting with an expert. We’ll ask questions and learn about your IT challenges and give you the same advice we give our clients.

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