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Maintain Your IT Infrastructure

Business Maintenance

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Business Maintenance

Resolve IT Glitches Before Problems Develop

Emerging IT’s LANserve™ Maintenance Service includes the management of many parts of Emerging IT’s other services such as Enterprise Backup and End-Point Security. To maintain optimal service delivery, we aim to review and report on all aspects of your infrastructure each and every month.

Remote Maintenance

Remote Maintenance is a monthly activity carried out by an IT technician who proactively detects and address issues. Ensuring all links, servers & storage devices are working as expected without any problems. Our technicians perform these checks over the course of each week. This is something that we are always doing and always working to improve the process.

The Report Details;

  • Review Patch Management
  • Service tickets assigned
  • A detailed breakdown of the performance of your infrastructure over the past month

Quarterly Maintenance

Quarterly maintenance requires a site visit by an IT engineer. The engineer checks any of the following which applies to the client;

Disaster Recovery

Rotate the drives in the DR unit to ensure the DR NAS is updated.

Audit Maintenance

Applications Audit

Ensuring that all applications critical to the business are backed up and are functioning without any problems.

Virtual Servers Audit

Verifies that all covered virtual servers are performing as expected with all systems, alarms & snapshots as required.

Physical Servers Audit

Verifies that all covered physical servers are performing as expected.

Host Inspection

Ensures the virtual host is running with all systems, alarms & snapshots as required.

Environment Check

Ensures the area is properly ventilated, clean & adequate for server operations.

IT Maintenance Support

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Melbourne Office
Melbourne
2/3-5 Gilda Court
Mulgrave, VIC 3170
Australia
Melbourne Office
Sydney
Level 8, 50 Berry St
North Sydney, NSW 2060
Australia