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MANAGED SERVICES

Maintaining your infrastructure is like maintaining your health — prevention is better than cure. We’re here to keep your infrastructure healthy, giving you the edge over your competitors.

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Managed Services explained

Emerging IT has been the leading provider of Managed Services since 2001. Our team realised that rather than simply fixing something once it breaks, we should prevent the issue from happening in the first place. Therefore, our Managed Service model is based on improving uptime and reducing costs for our customers.

Our clear difference

Not all Managed Services are created equal and not all Managed Service solutions have the same outcomes. Our state-of-the-art Managed Services are designed to reduce IT support costs and improve uptime for our customers, but it doesn't stop there.

Keeping pace with the rapid evolution of technology and exposure of new vulnerabilities is critical to our seamless service delivery. Our proactive, Australian-based Development Operations team uses smart learning, data analytics and automation to deliver our award-winning solutions. Ask any of our customers and you'll see that 18 years of refinement is our clear difference.

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Why your organisation needs Managed Services

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92% of malware is delivered by email.

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We prevent issues now that could inflate your support costs later.

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The average time taken to identify a breach in 2019 was 206 days.

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1 in 13 web requests lead to malware.

Why work with Emerging IT?

We fix issues fast

Our team works hard to eliminate issues before they impact your business. The ones that do arise are fixed quickly, ensuring that your business continues to run smoothly.

We identify & develop

Our team identifies common issues that affect businesses in Australia and develops tools that can automatically rectify those that do occur in real time.

We have you covered

We can monitor over 10,000 different services, delivering complete protection to your business. If it’s important to you, we’ll find a way to monitor it.

We are certified experts

Our pursuit of knowledge and progress defines who we are. Your solution is customised to your business’ unique needs, enabling future growth and security.

We get to know your business

We take the time to onboard new customers correctly from the start, ensuring a seamless transition to our services with little to no disruption.

Our Managed Services options

Over time, Emerging IT has developed and enhanced our specialist proactive IT maintenance and support services. Our solution significantly improves the performance of IT systems, reduces company downtime and lowers total cost of ownership through the stringent and regular servicing of your IT environment.

Emerging IT will schedule and perform critical tasks either remotely on a daily and monthly basis, or quarterly by one of our certified and highly skilled IT engineers coming onsite.

Our Managed Services options include:

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    Managed Computers, Servers & Network

    We are the best in the business when it comes to maintaining and monitoring your front-line devices. Our LANserve managed service plans allow you to rest easy knowing those devices are in superior hands.

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    Managed Computers, Servers & Network

    We are the best in the business when it comes to maintaining and monitoring your front-line devices. Our LANserve managed service plans allow you to rest easy knowing those devices are in superior hands.

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    Managed Security

    Emerging IT is equipped with an internal security team specialising in Australian businesses. We provide you with the right advice and services to ensure your data remains secure and accessible.

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    Managed Security

    Emerging IT is equipped with an internal security team specialising in Australian businesses. We provide you with the right advice and services to ensure your data remains secure and accessible.

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    Bandwidth Control & Monitoring Service

    Emerging IT’s Bandwidth Control and Monitoring Service (BCMS) can help you get the most out of your bandwidth and increase productivity by remediating performance issues within your environment.

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    Bandwidth Control & Monitoring Service

    Emerging IT’s Bandwidth Control and Monitoring Service (BCMS) can help you get the most out of your bandwidth and increase productivity by remediating performance issues within your environment.

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    Managed Backup, Disaster Recovery & Business Continuity

    Our state-of-the-art managed data recovery solutions give you the peace of mind that your data can be restored in the event of a disaster, saving your business downtime and subsequent operational costs.

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    Managed Backup, Disaster Recovery & Business Continuity

    Our state-of-the-art managed data recovery solutions give you the peace of mind that your data can be restored in the event of a disaster, saving your business downtime and subsequent operational costs.

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    Managed Microsoft Office 365

    Managing your SaaS applications can be complex. Fortunately, Emerging IT are Microsoft partners and Office 365 experts. We therefore know how to help you save money and best utilise your subscription.

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    Managed Microsoft Office 365

    Managing your SaaS applications can be complex. Fortunately, Emerging IT are Microsoft partners and Office 365 experts. We therefore know how to help you save money and best utilise your subscription.

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    Managed Email Defence

    Our LANserve Email Defence System is a high-performing cloud-hosted service that filters spam and malicious viruses from emails before reaching your email server, and can work in conjunction with other hosted services.

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    Managed Email Defence

    Our LANserve Email Defence System is a high-performing cloud-hosted service that filters spam and malicious viruses from emails before reaching your email server, and can work in conjunction with other hosted services.

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    Managed Web Defence

    Our LANserve Web Defence System works by blocking harmful content at the DNS layer, which stops users from accessing harmful content before the page can load and a connection is even attempted.

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    Managed Web Defence

    Our LANserve Web Defence System works by blocking harmful content at the DNS layer, which stops users from accessing harmful content before the page can load and a connection is even attempted.

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    Managed Dark Web Monitoring

    When a hacker compromises your account, they will often steal your user credentials. Our robots prevent this by crawling the web to identify and remove any information relating to your organisation’s user credentials.

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    Managed Dark Web Monitoring

    When a hacker compromises your account, they will often steal your user credentials. Our robots prevent this by crawling the web to identify and remove any information relating to your organisation’s user credentials.

Ready to refresh your infrastructure?

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Kelp Industries reduces costly downtime incidents for close to 100% up-time with LANserve™ managed services.

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