Sick of waiting for IT support that never arrives? Emerging IT gives you fast and friendly Help Desk, Onsite and 24/7 Support with speedy issues resolution and the fastest SLA’s in IT.
Multi-skilled IT Support Team
Emerging IT retains a dedicated team of 20+ IT technicians for helpdesk, phone, email and onsite IT support. With a tiered escalation structure and four levels of technical skill to fall back on, specialist expertise is always on hand to resolve the most complex network issues quickly and easily.
7am - 7pm Live IT Support - AEST
Our Support teams are live from 7am to 7pm AEST every business day, with the option for 24-hour support and weekend support if needed. We can basically tailor our support hours to whenever your business needs.
Phone Email & Onsite Support
Our team provides daily phone & email support for quick resolutions to common business issues as well as onsite support to ensure your hardware and infrastructure is free of problems and is in working order.
Incremental Cost Structure
Our IT Support is billed in 6-minute increments. This ensures that you only pay for the support you need and are never billed for hourly or half-hourly blocks when you only needed a few minutes of IT support.