1300 133 966

18 Years in IT Support

IT Support

The Right IT Support

Phone, Email & Onsite IT Support

Sick of waiting for IT support that never arrives? Emerging IT gives you fast and friendly Help Desk, Onsite and 24/7 Support with speedy issues resolution and the fastest SLA’s in IT.

Multi-skilled IT Support Team

Emerging IT retains a dedicated team of 20+ IT technicians for helpdesk, phone, email and onsite IT support. With a tiered escalation structure and four levels of technical skill to fall back on, specialist expertise is always on hand to resolve the most complex network issues quickly and easily.

7am - 7pm Live IT Support - AEST

Our Support teams are live from 7am to 7pm AEST every business day, with the option for 24-hour support and weekend support if needed. We can basically tailor our support hours to whenever your business needs. 

Phone Email & Onsite Support

Our team provides daily phone & email support for quick resolutions to common business issues as well as onsite support to ensure your hardware and infrastructure is free of problems and is in working order.

Incremental Cost Structure

Our IT Support is billed in 6-minute increments. This ensures that you only pay for the support you need and are never billed for hourly or half-hourly blocks when you only needed a few minutes of IT support. 

Support costs cut by 50 per cent.

With clock ticking, Ferntree Gully Motor Group stabilises infrastructure in five locations.

Get in touch today

If you need it fixed or installed first time, we can help.

Tiered helpdesk Support

Tiered escalation ensures tickets are handled by appropriately experienced support technicians.

24/7 Support

When downtime is not an option, get access to level 3 and level 4 technicians around the clock.

Onsite Support

When it's critical infrastructure, get an onsite visit from a certified technician.

Trent Stanton

Technical Engineer - Melbourne

All maintenance work is included.

LANserve™ optimises the health and performance of infrastructure so it's secure and stands the test of time.

Contact Emerging IT

Need a quote or consultation? Guaranteed response within 2 hours.

Get in touch today

Melbourne Office
Melbourne
2/3-5 Gilda Court
Mulgrave, VIC 3170
Australia
Melbourne Office
Sydney
Level 8, 50 Berry St
North Sydney, NSW 2060
Australia