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IT Support Services

Choose your support option.

IT Support Services

Helpdesk, onsite and 24/7 support you can depend on, the way you like it.

Sick of waiting for IT support that never arrives? Emerging IT gives you fast and friendly Help Desk, Onsite and 24/7 Support with speedy issues resolution and the fastest SLA’s in IT.

dedicated team

Emerging IT retains a dedicated team  of technicians for helpdesk and onsite IT support. With a tiered escalation structure and four levels of technical skill to fall back on, specialist expertise is always on hand to resolve the most complex network issues quickly and easily.

discounts available

You only pay for the support you actually use. If you’re on a LANserve Care Plan (our proactive monitoring and maintenance service), you also get a great discount on the support hours you buy.

Support costs cut by 50 per cent.

With clock ticking, Ferntree Gully Motor Group stabilises infrastructure in five locations.

Get in touch today

If you need it fixed or installed first time, we can help.

Tiered helpdesk Support

Tiered escalation ensures tickets are handled by appropriately experienced support technicians.

24/7 Support

When downtime is not an option, get access to level 3 and level 4 technicians around the clock.

Onsite Support

When it's critical infrastructure, get an onsite visit from a certified technician.

Trent Stanton

Technical Engineer - Melbourne

All maintenance work is included.

LANserve™ optimises the health and performance of infrastructure so it's secure and stands the test of time.

Contact Emerging IT

Need a quote or consultation? Guaranteed response within 2 hours.

Get in touch today

Melbourne Office
2/3-5 Gilda Court
Mulgrave, VIC 3170
Melbourne Office
Level 8, 50 Berry St
North Sydney, NSW 2060